Shipping and delivery
During the BIG FIVE days shipping may take a little bit longer than usual.
We currently ship worldwide. Please check the zone of your country to see the associated shipping costs and estimated delivery time. We don’t ship at Wednesdays and on weekends.
|Shipping costs||Free shipping||Delivery time|
|The Netherlands & Belgium||€5,55||€100,-||Average 1 business day|
|Germany||€7,50||€100,-||Average 2 business days|
|Europe 1||€12,50||€150,-||Average 3 business days|
|Europe 2||€17,-||€175,-||Average 4 business days|
|Europe 3||€24,50||€200,-||Average 5 business days|
|United Kingdom||€16,00||€175,-||Average 5 business days|
|Switzerland||€23,00||€200,-||Average 6 business days|
|World 1||€23,00||€200,-||Average 7 business days|
|World 2||€34,00||€225,-||Average 10 business days|
Europe 1: France, Luxembourg, Austria, Denmark, Italy & Spain.
Europe 2: Portugal, Slovakia, Czech Republic, Ireland, Finland, Poland, Hungary, Sweden & Slovenia.
Europe 3: Bulgaria, Greece, Estonia, Latvia, Lithuania, Romania, Cyprus, Croatia & Malta.
World 1: Albania, Andorra, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Liechtenstein, Ukraine, San Marino, Serbia, Vatican City, Belarus.
World 2: Afghanistan, Algeria, U.S. Virgin Islands, Angola, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Chile, China, Colombia, Comoros, Costa Rica, Cuba, Curaçao, Dominica, Egypt, Eritrea, Ethiopia, Falkand Islands, French Guiana, Gabon, Gambia, Georgia, Ghana, Guadeloupe, Guyana, Haiti, Hong Kong, India, Indonesia, Iran, Israel, Ivory Coast, Japan, Jordan, Cameroon, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Laos, Lesotho, Lebanon, Macao, Madagascar, Maldives, Malaysia, Morocco, Mauritius, Mexico, Pakistan, Panama, Paraguay, Pitcairn Island, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Saint Vincent & Gren., Saint Pierre and Miquelon, Sao Tone and Principe, Saudi Arabia, Senegal, Singapore, Saint Martin, Sudan, Suriname, Syria, Tajikistan, Taiwan, Tanzania, Thailand, Tonga, Uganda, United States, Uruguay, Vanuatu, Venezuela, United Arab Emirates, Vietnam, Zambia, South Korea.
The above shipping cost will also be specified in the order summary before you submit your order. Please note that delivery times are estimates. Particularly during high season (e.g. Christmas) deliveries may take longer than normal. Unfortunately, we have no influence on the speed of shipment but in case of a delay in delivery of more than fifteen (15) business days beyond the estimated delivery time above, you may cancel your order, free of charge. In that case, we credit any payment made by you. If the order has already shipped, you must first return the item to us before such credit can be made.
Please be advised that custom duty may be charged for any orders from outside the European Union. Any customs or import fees are charged once the parcel reaches its destination country. These charges are to be paid by the recipient of the parcel. Unfortunately, we do not have control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We advise you to contact your local customs office for current charges.
In case you have questions about your shipment please contact us at [email protected], we are always happy to assist.