Exchanges & Returns

RETURN AND EXCHANGE POLICY
If the products do not meet your expectations, then it can be always exchanged within 14 days. However, there are certain conditions attached to this process.

Exchanges
If the color or the size of the product does not meet your expectations, you may exchange (a part of) your order. For this you need to fill in the return form. You can find this return form in the same package of your order. Please fill in this form and send it back to nixnut together with the items you would like to exchange. This must be done within 14 days after receiving your order. You are responsible for the shipping costs of the returned product. We strongly advise you to send the package with a Track&Trace number. We hold the right not to accept returned packages and envelopes where the postage costs have not been completely paid for. Nixnut is not responsible for return packages which are lost in the shipping process. Nixnut is responsible for the shipping costs for sending the new items back to you.

Once we have received the returned product we check if the products are unworn, unwashed and if they have all original hangtags. Once we have established that the returned merchandise has been received in good condition, we will ship the new products (when in stock) within 2 business days. 

Returns
We strive to deliver the best possible products. If, however, you are unsatisfied with (a part of) your order, then you can return it within 14 days of receiving the order. For this you need to fill in the return form. You can find this return form in the same package of your order. Please fill in this form and send it back to nixnut together with the items you would like to return. You are responsible for the shipping costs of the returned product. We hold the right not to accept returned packages and envelopes where the postage costs have not been completely paid for. We strongly advise you to send the package with a Track&Trace number. Nixnut is not responsible for return packages which are lost in the shipping process.

Once we have received the returned product we check if the products are unworn, unwashed and if they have all original hangtags. Once we have established that the returned merchandise has been received in good condition, we will reimburse within 3 business days to the bank account of your purchase.

Our return address is:

Nixnut

Prins Hendrikstraat 97

4835 PL Breda

The Netherlands

In case you have questions about your shipment or returned products please contact us at [email protected]